Order Process

The first step to finding your unique bridal look is to book an appointment in one of our stores. Guided by our Store Managers, you will have the opportunity to try a selection of styles from the collection.

Once you have decided on your bridal piece(s), you can place your order during your appointment or at a later date via our Customer Care team. Full payment is required at the time of placing your order.

All of our bridal pieces are made to order specifically for you, please allow 12 weeks from order to delivery. Please be mindful that each piece is made to order specifically for you, because of this we are unable to accept any refunds.

Bridal Appointments


Customisation/ Alterations

Shipping/ Pickup

Fabric and Care